Craftsmanship first
We deliver quality, not rushed work. Every piece of advice ends in a working solution. Every solution is built to last.
Pride, Care, Sustainability
About us
Best Practice Company
Transformation that takes root. AI as the accelerator.
A boutique consultancy of senior professionals who lead and deliver complex transformations. We combine expertise in organisation, people, process and technology. From strategy through to production, in one team. We stay until it works.
Our mission
Why we exist
We help organisations transform and grow in a sustainable way by making smart technology work in everyday practice.
Not by advising and then leaving. By stepping into your organisation, building alongside you, and making sure change actually lands. With measurable, lasting impact.
Our vision
Where we're heading
We believe every organisation can change successfully and grow with it.
That belief comes from years of being involved in complex transformations, and from the fact that organisations increasingly call us when change becomes critical.
We want to set the standard for how AI creates value inside organisations: as part of broader organisational and technological change, with lasting control over process, people and ownership.
Our promise
What we guarantee
We make sure AI and technology actually work. As part of a transformation that people understand, use and keep developing. With measurable results.
Proven results
What we've already delivered
No PowerPoints. Working solutions at real organisations.
AI assistants
Used every day by hundreds of employees in financial and business services
Document processing
Thousands of documents classified automatically every week for legal teams
Knowledge systems
Questions answered in seconds, not hours
Decision support
Agents that prepare and support the calls leadership has to make
Built on enterprise experience
Between us, our team has led dozens of complex ERP and transformation programmes. SAP, ServiceNow, Microsoft Dynamics. We know the realities of enterprise IT, and that experience is the foundation under everything we build with AI.
Enterprise IT and cloud transitions
Finance, supply chain, manufacturing, HR
Governance and compliance
Change management and adoption
The founders
The people behind Best Practice Company
A small, senior team that delivers from strategy through to production. No layers, no overhead. Direct access to the people doing the work.
Our core values
What we stand for
Results over process
We do not sell hours, we sell working solutions. We measure our success by the impact we deliver, not by the days we invoice.
Action, Focus, Honesty
Lasting involvement
We build relationships, not just solutions. The best clients are the ones who keep calling us back, not because they have to but because we deliver value.
Trust, Partnership, Continuity
Clear and direct
We say what we mean. No jargon to impress, no promises we cannot keep. If something is not possible, we say so. If something can be better, we say that too.
Transparency, Respect, Pragmatism
Our beliefs
What we believe in
AI is a means, not an end
We always start with the benefit to the organisation and the improvement to the process. Technology follows the business case.
Impact over experiment
Small and working beats large and theoretical. Prove value first, then expand.
Human in control
AI advises, people decide. Transparent systems that explain what they do and why.
Speed with care
Moving fast does not mean working sloppily. We build to last.
Ownership with the client
You stay the owner of your data, your code, your models. We build for you, not for ourselves.
Why us
What makes us different
Experience that counts
Proven in over 50 transformations. A team that has not just advised on change, but led it. As executives, managers and programme directors.
Operational background
Experience in finance, supply chain, manufacturing and HR. We understand the business, not just the technology.
Boutique team
Senior people from strategy through to production. Short lines, fast decisions, personal involvement.
Your ownership
Everything we build stays yours. Code, models, knowledge: fully transferable.